Privacy Policy

Last updated: August 12, 2026

UNIGARDEN USA LLC operates BRASSLISM and this online store (the “Services”). This Privacy Policy explains how we collect, use, and disclose personal information when you visit the site, place an order, create an account, contact us, or otherwise use the Services.

Information We Collect

Depending on how you interact with the Services, we may collect:

• Contact and identity information, such as your name, email address, phone number, billing address, and shipping address.
• Order and transaction information, including products viewed or purchased, returns, cancellations, payment confirmation, and fulfillment information.
• Account and communication information, including account preferences, customer service messages, reviews, and feedback.
• Device and usage information, such as IP address, browser, device identifiers, cookie data, and interactions with the site.

Payment card information is processed by Shopify and applicable payment providers. We do not directly store complete payment card numbers.

How We Collect Information

We collect information directly from you, automatically through the Services and cookies, and from service providers that support payments, fraud prevention, website operation, customer support, reviews, shipping, and order fulfillment.

How We Use Information

• To process payments, fulfill and deliver orders, manage returns, and provide customer support.
• To maintain accounts, remember preferences, operate the website, and improve products and Services.
• To prevent fraud, protect the Services, enforce our terms, and comply with legal obligations.
• To send service messages and, where permitted, marketing communications. You may unsubscribe from promotional emails at any time.

How We Disclose Information

We may disclose personal information to Shopify, payment processors, fraud-prevention providers, carriers, fulfillment providers, customer-support and review providers, technology providers, professional advisers, and government authorities when necessary to provide the Services, comply with law, protect rights, or complete a business transaction.

We do not sell personal information for money. Certain cookie-based disclosures may be treated as a “sale,” “sharing,” or targeted advertising under some U.S. state privacy laws. Where applicable, you may use our Your Privacy Choices page or a supported Global Privacy Control signal.

Shopify

The store is hosted by Shopify. Shopify processes information needed to provide and improve the Services. Learn more in the Shopify Consumer Privacy Policy and at the Shopify Privacy Portal.

Cookies and Site Analytics

We and our service providers use cookies and similar technologies for essential functionality, security, preferences, checkout, site operation, and service improvement. You can manage available choices through the store’s privacy controls and your browser settings. Disabling some cookies may affect site functionality.

Data Retention and Security

We retain personal information only for as long as reasonably necessary for order fulfillment, customer service, legal, accounting, fraud-prevention, and dispute-resolution purposes. No transmission or storage method is completely secure, but we use reasonable safeguards appropriate to the information processed.

Your Rights

Depending on your state of residence and applicable law, you may have rights to request access, correction, deletion, or a copy of personal information, and to opt out of certain sale, sharing, or targeted advertising activities. We may verify your identity before completing a request and will not discriminate against you for exercising applicable privacy rights.

Children

The Services are not directed to children, and we do not knowingly collect personal information from children under 13.

Changes

We may update this policy to reflect operational, legal, or regulatory changes. The revised version will be posted with a new “Last updated” date.

Contact

For privacy questions or requests, email mkt@unigarden.net or call +1 (206) 699-9627.